Effective Date: September 15, 2025

At Wellgate Scaffolding, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage with our services as a leading scaffolding trading and hiring company in the UAE. We operate storage facilities in Abu Dhabi and Sharjah to serve clients across all emirates, and this policy applies to all interactions with our business.

By using our website or services, you consent to the practices described in this policy. If you do not agree, please do not provide us with your information or use our site.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you contact us via email, phone, or inquiry forms (if available), we may collect your name, email address, phone number, company name, project details, and location within the UAE. This helps us respond to your scaffolding trading, hiring, or contract job inquiries.
• Usage Data: Automatically collected information such as your IP address, browser type, device information, pages visited, and time spent on our site. This is used to improve our services and analyze site performance.
• Non-Personal Information: Aggregated data like the number of visitors or popular pages, which does not identify individuals.

We do not collect sensitive information (e.g., financial details or health data) unless explicitly required for a service contract, and only with your consent.

2. How We Collect Information

• Directly from You: Through contact forms, emails, phone calls, or when requesting quotes for scaffolding materials (e.g., cuplock systems, H-frames) or services like erection/dismantling.
• Automatically: Via cookies and similar technologies (e.g., Google Analytics) to track site usage. Cookies help personalize your experience but do not store personal data.
• From Third Parties: Occasionally from business partners or public sources for project-related communications, but only if relevant to our UAE-based services.

3. How We Use Your Information

We use your information to:

• Provide and improve our services, such as scaffolding trading, hiring, and contract jobs for construction projects.
• Respond to inquiries, process requests, and deliver tailored solutions across UAE emirates.
• Communicate updates on safety standards, project completions, or promotional offers related to our Abu Dhabi and Sharjah facilities.
• Ensure compliance with UAE regulations and industry safety standards.
• Analyze site traffic to enhance user experience and operational efficiency.

We do not use your information for marketing without consent.

4. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Service Providers: Trusted third parties (e.g., IT support, logistics partners in Sharjah/Abu Dhabi) who assist in delivering our services, bound by confidentiality.
• Legal Requirements: If required by UAE law, court orders, or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

All sharing complies with applicable UAE data protection laws.

5. Data Security

We implement reasonable security measures (e.g., encryption, access controls) to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection. Our facilities in Abu Dhabi and Sharjah follow strict safety protocols aligned with our commitment to quality and reliability.

6. Your Rights

Under UAE data protection regulations, you have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict processing.
• Withdraw consent (where applicable).
• Request data portability.

To exercise these rights, contact us at the details below. We will respond within 30 days.

7. Cookies and Tracking

Our site uses cookies for functionality and analytics. You can manage cookies via your browser settings. Disabling them may limit site features.

8. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect information from minors.

9. International Transfers

As a UAE-based company, your data is primarily stored and processed within the UAE. Any transfers outside (e.g., to international partners) will use appropriate safeguards.

10. Changes to This Policy

We may update this policy to reflect changes in our practices or laws. The updated version will be posted here with a revised effective date. Continued use of our site constitutes acceptance.

11. Contact Us

For questions about this Privacy Policy or your data, contact:

• Wellgate Scaffolding
• Email: [info@wellgatescaffolding.com] (or use the contact form on our site)
• Phone: +971 2 551 6512
• Address: Storage Facilities in Abu Dhabi and Sharjah, UAE

This policy is governed by the laws of the United Arab Emirates.